Kensington Academy of English considers the privacy of its users to be a serious issue. Please read the following to learn more about our privacy policy. Kensington Academy of English is a business based in the United Kingdom. Our web site is located at www.kensingtonacademy.com.

Download Privacy Notice for Students
in PDF format (printer friendly)

Privacy Notice Kensington Academy of English

WHAT THIS PRIVACY POLICY COVERS

This policy covers how Kensington Academy of English treats personal information that David Game College collects and receives, including information to your past use of our website. Personal information, is information about you that is personally identifiable like your name, address, email address or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.


INFORMATION COLLECTION AND USE

General

Kensington Academy of English collects personal information whenever a user chooses to contact us via the web form within the contact us section.

When contacting us using this method we ask for information such as your name, e-mail address and telephone number.

Kensington Academy of English automatically receives and records information on our server logs from your browser, including your IP address, Kensington Academy of English cookie information, and the page you request.

We use information for the following general purposes: to customise the content you see, fulfil your requests and for technical web site administration purposes.


INFORMATION SHARING AND DISCLOSURE

We do not rent, sell or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission.

We will use reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.


CHANGES TO THIS PRIVACY POLICY

We may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our web site.


PRIVACY SUPPORT AND CONTACT INFORMATION

If you have any questions or suggestions, please contact us.

Contact forms

What data we collect and why we collect it

We gather the information that you enter into any form on the website in order to communicate with you.

We may gather your IP address to try to prevent spam and spam bot form submissions.

Who do we share this data with

Nobody.

How long we retain your data

The original data submission is automatically delete after 12 months.

Can this data gathering be deleted

Please contact us and we will delete any data submitted by you through our forms.

Google Analytics

What data we collect and why we collect it

We gather anonymised data about website visitors that is aggregated by a tool called Google Analytics. This provides us with an idea of how people find our site, where they come into (‘land on’) the site, which pages they visit, how long they spend on those pages, and where the leave the website from (‘exit’). This data can not be used to identify any specific individual’s journey.

We use this information to try to improve our website.

Who do we share this data with

Nobody.

How long we retain your data

The aggregated user data is retained for 14 months.

Can this data gathering be disabled

Yes – you were offered the opportunity to reject it in the privacy bar that you will have been shown on your first visit to the website, and you will be able to reject it using the check box at the end of this page.

On site searches

What personal data we collect and why we collect it

All searches performed using the internal site search are logged into a database, including the following information: the search query, the number of hits found, and date and time. This does include any personal data – we cannot tell who search for what. We collect this data to see what people are searching for on our website, so that we can provide more content or better navigation to existing content to offer a better service to our website visitors.

Who do we share this data with

Nobody.

How long we retain your data

The search logs are stored for 356 days before they are automatically removed.

Placement Test – if used

We use a plugin called Quiz And Survey Master to provide the placement test on our website.

The data the software collects

In order to distinguish individual users, IP addresses are collected and stored with the responses.

The names and email address that you enter when taking a placement test, together with your IP address, are needed to identify and communicate with you.

Who do we share this data with

Nobody.

How long we retain your data

The responses and data attached to the responses are stored indefinitely until an administrator of this site deletes the responses.

Please contact us if you wish your data to be deleted.

Tawk.to (Chat) – if used

What personal data we collect and why we collect it

We gather the data you provide us in order to communicate with you through chat.

We also gather your IP address so we can identify you as a returning visitor if you use the chat facility again in the future.

Who do we share this data with

Nobody

How long we retain your data

Chat information is retained for 365 days

Video embeds from Vimeo and YouTube

To enable us to show you videos, we embed videos on the website using the YouTube and Vimeo websites.

If you don’t want this, you can deselect the option below.

Data that you have consented to us gathering

The checkboxes below show you all the data gathering that you have consented to. You can opt out at any time by unchecking any selected embeds and clicking the Update button. Please note that in that doing so for YouTube or Vimeo will prevent their video content from being displayed on the website.

Contact us about a privacy issue

If you have any questions on privacy please get in touch.